Privacy Policy

Last updated: January 2026.

Solvenarixonar d.o.o. (hereinafter: "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website solvenarixonar.com and related services. We operate in compliance with the General Data Protection Regulation (GDPR) and the laws of the Republic of Croatia.

1. Data Controller

The controller of your personal data is Solvenarixonar d.o.o., with its registered office at Ilica 87, 10000 Zagreb, Republic of Croatia. OIB: 45829103761. For any questions regarding data protection, you can contact us via email: info@solvenarixonar.com.

2. Data We Collect

We collect data that you directly provide through contact forms (name, email address, message content), technical data about your device and browser (IP address, browser type, operating system, screen resolution), website usage data (pages visited, visit duration, clicks), and data generated by cookies and similar tracking technologies in accordance with your consent.

3. Purpose of Data Processing

We use your data to respond to your inquiries through the contact form, improve website functionality and user experience, analyze website usage for content optimization, display personalized advertisements (with your consent), and fulfill legal obligations to which we are subject.

4. Legal Basis for Processing

We base the processing of your personal data on the following legal grounds: your consent (Art. 6(1)(a) GDPR) for analytics and marketing activities, performance of a contract or pre-contractual measures (Art. 6(1)(b)), our legitimate interest (Art. 6(1)(f)) for service improvement and website security, and compliance with legal obligations (Art. 6(1)(c)).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected. Contact form data is stored for up to 24 months from the last interaction. Technical and usage data is retained for up to 14 months. After the retention period, data is securely deleted or anonymized.

6. Data Sharing with Third Parties

We do not sell your data to third parties. We may share data with service providers who help us operate the website (hosting, analytics), with Google as part of Google Ads and Google Analytics services (with your consent through Consent Mode v2), and with competent authorities when required by law. All our partners are obligated to protect your data in accordance with the GDPR.

7. Your Rights

Under the GDPR, you have the right to access your personal data, rectify inaccurate data, erase data (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent at any time. To exercise your rights, contact us at info@solvenarixonar.com. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

8. International Data Transfers

Some of our partners may process data outside the European Economic Area (EEA). In such cases, we ensure an adequate level of protection through Standard Contractual Clauses approved by the European Commission or other transfer mechanisms in accordance with the GDPR.

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or destruction. This includes data encryption, regular security audits, and restricted access to data.

10. Changes to This Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of significant changes through a notice on the website. We recommend regularly reviewing this policy. Continued use of the website after amendments constitutes acceptance of the new terms.